Quality Question Bank
for Exam preparation

Q2. A ______________ diagram shows the location of defects in any unit. This diagram is used in the analyse step of DMAIC.

1. Affinity
2. Relations
3. Defect Concentration
4. Scatter

Q3. Lots for acceptance sampling should be ______________ and ______________.

1. Homogeneous, Large
2. Heterogeneous, Small
3. Homogeneous, Small
4. Heterogeneous, Large

Q4. Quality is:

1. Zero defects found
2. Conformance to requirements
3. The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs
4. b and c
5. all the above

Q5. The pattern of continuous movement in one direction in a control chart is termed as:

1. Mixture
2. Cyclic Pattern
3. Trend
4. Stratification

Q6. elements of quality management system are ______________

1. organizational structure
2. responsibilities
3. procedures
4. all the three

Q7. Which ISO standard provides guidelines for codes of conduct for organisations, including guidance to an organisation in determining that its customer satisfaction provisions meet customer needs and expectations?

1. ISO 10007 Quality management systems
2. ISO 10012 Measurement management systems
3. ISO 10001 Quality management
4. ISO 10005 Quality management systems

Q8. The four phases of the Shewart cycle are:

1. Plan, Do, Scan, Implement
2. Plan , Act , Do, Control
3. Plan, Do, Check, Act
4. Implement, Design, Control, Plan

Q9. Two factors are said to interact when

1. the simple main effects of one factor are not homogeneous across all levels of the other.
2. the simple main effects of one factor are homogeneous across the levels of the other.
3. there are neither main effects nor simple main effects.
4. there are no main effects.

Q10. TQM stands for ______________

1. Total Quality Management
2. Total Quantity Management
3. Total Qualitative Management
4. To question management