Quality Question Bank
for Exam preparation

Q2. The g chart is the control chart for:

1. Average number of events
2. Total number of events
3. Mean number of events
4. None of the above

Q3. The primary components of quality management are quality ______________.

1. insurance, assurance, and warranty
2. inspections, certifications, and validations
3. philosophy, assurance, and control
4. form, fit, and function
5. reliability, maintainability, and availability

Q4. Effective quality control results in:

1. Increase in customer satisfaction
2. Lower cost
3. None of the above
4. Both a and b

Q5. ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.

1. Quality Control
2. Quality Management
3. Quality Assurance
4. Quality Planning

Q6. Machine wear and tear is ______________ source of variation.

1. Random
2. Natural
3. Assignable
4. Cannot be determined

Q7. Which of the following is not a benefit of long-term supplier relationships?

1. supplier involvement in design
2. information system linkages to customer facilities
3. capacity and facility plans favorable to their customers
4. all of the above are benefits

Q8. ______________ is not a process tools for TQM systems

1. process flow analysis
2. histograms
3. plier
4. control charts

Q9. Which is not listed as one of the eight wastes?

1. Waiting
2. Excess machine capacity
3. Transporting
4. Overproduction

Q10. The OC curve provides a measure of the ______________ of the control chart.

1. Sensitivity
2. Duality