Quality Question Bank
for Exam preparation

Q2. Six Sigma projects should be selected from:

1. Projects where the root cause is known
2. Projects that are management “pet projects”
3. VOC and VOB
4. Projects where there is a lack of data

Q3. A result is called "statistically significant" whenever

1. The null hypothesis is true.
2. The alternative hypothesis is true.
3. The p-value is less or equal to the significance level.
4. The p-value is larger than the significance level.

Q4. Which of the following best characterizes the results of an increase in quality?

1. increased productivity, decreased cost effectiveness and increased cost risk
2. increased productivity, increased cost effectiveness, and decreased cost risk
3. reduced productivity and no change to cost effectiveness or cost risk
4. reduced productivity and an increase in overall product or service cost
5. increased productivity and cost-effectiveness

Q5. Which of the following should be reviewed by the organization to identify requirements for operations that realize products or deliver services in order to ensure compliance with specifications?

1. Inability to comply with contractual requirements
2. Training and competence of people
3. Problem conception
4. Irrelevant statutory and regulatory requirements

Q6. An unbiased dice is rolled once. The probability of getting a number greater than 4 is:

1. ¼
2. 1/6
3. ½
4. 1/3

Q7. Typically in a cause and effect diagram, the ______________ is used for classification of causes in the service industry.

1. 5Ms
2. 8Ps
3. 5Ss
4. 6Ps

Q8. Most quality problems

1. are the result of management's lack of attention to potential quality improvement ideas
2. originate in the quality department where the ultimate responsibility for quality rests
3. originate on the shop floor because of waste and product rework
4. could be eliminated if shop supervisors monitored their workers more closely
5. A and B

Q9. The products manufactured during 1800s were unique. How quality was ensured in this era?

1. Through renovation
2. Through inspection
3. Through calculation
4. Through repair

Q10. The practice of ceasing mass inspections and ending awards based on price is credited to:

1. Edward Deming
2. Philip Crosby
3. Juran
4. Pareto