"All we are doing is looking at the time line, from the moment the customer gives us an order to the point when we collect the cash. And we are reducing the time line by reducing the non-value adding wastes."
Taiichi Ohno"The Toyota style is not to create results by working hard. It is a system that says there is no limit to people’s creativity. People don’t go to Toyota to ‘work’ they go there to ‘think’."
Taiichi Ohno"Standards should not be forced down from above but rather set by the production workers themselves."
Taiichi Ohno"Where there is no Standard there can be no Kaizen"
Taiichi Ohno"When you are out observing on the gemba, do something to help them. If you do, people will come to expect that you can help them and will look forward to seeing you again on the gemba."
Taiichi Ohno"Something is wrong if workers do not look around each day, find things that are tedious or boring, and then rewrite the procedures. Even last month’s manual should be out of date."
Taiichi Ohno