To define takt time, you need to divide the production time available by customer demand.

In order to receive an accurate result using this takt time formula, you should put both the production time available and the customer demand into frames.

We advise you to include only the time your team will be actively working on creating value for your customers. This means that you should exclude breaks, scheduled maintenances, and shift changeovers (if there are any).

When defining takt time, you should include a relatively short time frame for the average customer demand (e.g., a week or a month).

To visualize this, let’s calculate the takt time for an imaginary company developing 3D printing machinery. The workweek is five-days long, and the company operates in a single nine-hour shift that includes a lunch hour break that lasts 60 minutes and two 15 minute breaks in the morning and the afternoon. The company receives orders for 10 machines per week on average.

To define the takt time that the team needs to maintain, we simply apply the above-mentioned formula.

The total available work time is 7 hours, 30 minutes per day. Breaking it down into minutes gives us exactly 450 minutes per day, which is 2250 minutes per week.

By dividing 2250 by 10 (average number of orders), we get a takt time of 225 minutes to complete a single 3D printing machine. Dividing 225 by 60 (minutes in an hour) gets us to a maximum takt time of 3 hours 45 minutes per order.

2250 / 10 = 225 minutes Takt time

As you can see, defining the takt time required to meet customer’s demand is not rocket science. With this data available, you can make well-informed choices for managing your team’s capacity according to customer demand.