Quality Question Bank
for Exam preparation

Q2. The taste of burgers across all McDonald outlets should be same. This is an example of ______________.

1. Sensory critical to quality Characteristic
2. Physical critical to Quality Characteristic
3. Time Orientation critical to Quality Characteristic
4. None of the above

Q3. Which of the following is responsible for quality objective?

1. Top level management
2. Middle level management
3. Frontline management
4. All of the above

Q4. Which award is presented to different organizations for quality and excellent performance by president of USA?

1. Malcolm Balbridge National Award
2. Dr. W. Edward Deming National Award
3. US Excellence Award
4. None of the above

Q5. The probability of getting a multiple of 2 on throwing a dice once is:

1. 1/6
2. ¼
3. ½
4. 1/3

Q6. Which of the following was developed by Motorola to improve its processes by minimizing defects?

1. ISO 9000
2. Six sigma
3. QS 9000
4. TQM

Q7. A main role of the project Champion is to:

1. Be a cheerleader for the team
2. Remove roadblocks
3. Perform statistical analysis
4. Develop the control plan

Q8. A fan blade is specified by length and thickness. While sampling, it was found that for one particular blade, the length was non-conforming while the thickness was as per specifications. Should the blade be considered non-conforming for construction of a p chart?

1. Yes
2. No

Q9. The average run length can be defined as:

1. The beta risk for an x bar chart
2. The expected number of samples taken before any shift in process quality is detected
3. The number of samples used in the construction of x bar chart
4. The number of items per sample

Q10. What must you include when reporting an ANOVA?

1. Standard deviations, Degrees of freedom, Means, F statistic, P value
2. Standard deviations, Means, F statistic, P value
3. Standard deviations, Degrees of freedom, Means, F statistic
4. Degrees of freedom, F statistic, P value