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Question:

Quality attributes
  1. are used to determine how effectively the organization accomplishes its goals
  2. can be objective or subjective in nature
  3. are specific quality characteristics for which a product is designed, built, and tested
  4. A and B
  5. B and C






Q2. wich of the following is not considered a cost of nonconformance to quality?

  1. Scrap
  2. Rework
  3. Expediting
  4. Process control
  5. all of the above are considered nonconformance costs
Correct Answer

Q3. The acronym DMAIC stands for:

  1. Develop, Metrics, Analyze, Implement, Contain
  2. Define, Measure, Analyze, Improve, Control
  3. Define, Metrics, Analysis, Implement, Control
  4. None of the above
Correct Answer

Q4. Which ISO standard provides guidelines for codes of conduct for organisations, including guidance to an organisation in determining that its customer satisfaction provisions meet customer needs and expectations?

  1. ISO 10007 Quality management systems
  2. ISO 10012 Measurement management systems
  3. ISO 10001 Quality management
  4. ISO 10005 Quality management systems
Correct Answer

Q5. A two-tailed test is one where:

  1. results in only one direction can lead to rejection of the null hypothesis
  2. negative sample means lead to rejection of the null hypothesis
  3. results in either of two directions can lead to rejection of the null hypothesis
  4. no results lead to the rejection of the null hypothesis
Correct Answer

Q6. A structured tool, usually industry or activity specific, used to verify that a set of required steps has been performed is called:

  1. Quality Policy
  2. Check list
  3. Trend analysis
  4. Pareto diagram
Correct Answer

Q7. What does Clause 6 of ISO 9001:2015 provide details of?

  1. Improvement
  2. Planning
  3. Operation
  4. Leadership
Correct Answer

Q8. Pattern in control charts which show the tendency to cluster around central line is termed as:

  1. Stratification
  2. Mixture
  3. Cyclic pattern
  4. Shift in process level
Correct Answer

Q9. If a researcher planned to have 20 participants in each condition of a 2 x 3 independent groups factorial design, how many participants would be needed for this experiment?

  1. 40
  2. 60
  3. 80
  4. 120
Correct Answer

Q10. Which of the following statements is NOT true about charting variation?

  1. A mean and standard deviation will completely define a normal curve
  2. A histogram helps understand process performance
  3. A histogram is sufficient to chart variation
  4. Run charts display process performance over time
Correct Answer








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