Quality Question Bank
for Exam preparation

Quality- Q2. wich of the following is not considered a cost of nonconformance to quality?

1. Scrap
2. Rework
3. Expediting
4. Process control
5. all of the above are considered nonconformance costs

Quality- Q3. The acronym DMAIC stands for:

1. Develop, Metrics, Analyze, Implement, Contain
2. Define, Measure, Analyze, Improve, Control
3. Define, Metrics, Analysis, Implement, Control
4. None of the above

Quality- Q4. Which ISO standard provides guidelines for codes of conduct for organisations, including guidance to an organisation in determining that its customer satisfaction provisions meet customer needs and expectations?

1. ISO 10007 Quality management systems
2. ISO 10012 Measurement management systems
3. ISO 10001 Quality management
4. ISO 10005 Quality management systems

Quality- Q5. A two-tailed test is one where:

1. results in only one direction can lead to rejection of the null hypothesis
2. negative sample means lead to rejection of the null hypothesis
3. results in either of two directions can lead to rejection of the null hypothesis
4. no results lead to the rejection of the null hypothesis

Quality- Q6. A structured tool, usually industry or activity specific, used to verify that a set of required steps has been performed is called:

1. Quality Policy
2. Check list
3. Trend analysis
4. Pareto diagram

Quality- Q7. What does Clause 6 of ISO 9001:2015 provide details of?

1. Improvement
2. Planning
3. Operation
4. Leadership

Quality- Q8. Pattern in control charts which show the tendency to cluster around central line is termed as:

1. Stratification
2. Mixture
3. Cyclic pattern
4. Shift in process level

Quality- Q9. If a researcher planned to have 20 participants in each condition of a 2 x 3 independent groups factorial design, how many participants would be needed for this experiment?

1. 40
2. 60
3. 80
4. 120

Quality- Q10. Which of the following statements is NOT true about charting variation?

1. A mean and standard deviation will completely define a normal curve
2. A histogram helps understand process performance
3. A histogram is sufficient to chart variation
4. Run charts display process performance over time