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Quality - Question 1:

Cost of quality includes:

  1. Cost of all work resulting from nonconformance to the requirements
  2. a and b
  3. all of the above
  4. Cost of all work to build a product or service that conforms to the requirements
  5. Training programs






Quality- Q2. Which of the following is the key benefit of multi-vari charting?

  1. It keeps track of the time when measurements were made
  2. It graphically displays the variation in a process
  3. It assists in the breakdown of components of variation
  4. It is much easier to plot than most control charts
Correct Answer


Quality- Q3. The 14-step process to quality improvement is a progressive to total involvement of everyone in a company toward the production of quality products and services. The 14-steps do not include ______________.

  1. management commitment
  2. quality improvement team
  3. quality measurement
  4. goal achievement measures
  5. supervisor training
Correct Answer


Quality- Q4. "Poka-yoke" is the Japanese term for ______________

  1. Card
  2. Mistake proof
  3. Continuous improvement
  4. Fishbone diagram
Correct Answer


Quality- Q5. A quality program within a project should be based on ______________ of errors to improve productivity along with quality levels.

  1. early detection
  2. early correction
  3. late detection
  4. late correction
  5. prevention
Correct Answer


Quality- Q6. The same quality control manager decides to increase his daily sample size from three to six. The size of the control band will:

  1. Increase
  2. Decrease
  3. Remain unchanged
  4. Not determinable from given data
  5. None of the above
Correct Answer


Quality- Q7. Which of the following is not a target of Total Quality Management:

  1. Customer Satisfaction
  2. Reducing manpower
  3. Continuous Cost Reduction
  4. Continuous Operational Improvement
Correct Answer


Quality- Q8. During experimental design, a variable is defined as:

  1. Treatment
  2. Factor
  3. Variance
  4. None of these
Correct Answer


Quality- Q9. Total quality costs include:

  1. Prevention costs
  2. Appraisal costs
  3. Failure costs
  4. All of the given options
Correct Answer


Quality- Q10. The primary responsibility for establishing design and test specifications should rest with

  1. manufacturing
  2. senior management
  3. procurement or purchasing
  4. engineering
  5. quality control
Correct Answer











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