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Question:

Crosby’s approach to management is
  1. ISO
  2. A problem that can never be solved
  3. Absolutes of Quality Management
  4. Interim Management






Q2. Which of the following is not one of the seven Quality Management Principles?

  1. System Approach to Management
  2. Engagement of people
  3. Leadership
  4. Customer focus
  5. None of the above
Correct Answer

Q3. What does the transcendent view imply for high quality?

  1. It is something everlasting
  2. It is something timeless and enduring
  3. It is something priceless
  4. It is something perfect
Correct Answer

Q4. One of the advantages of team work is:

  1. It breaks down barriers between employees
  2. customers and suppliers
  3. It results in promotion
  4. It results in salary increment
  5. None of the given options
Correct Answer

Q5. Which of the following is least likely to contribute to developing an effective project team supportive of quality?

  1. Commitment to the project
  2. Team member flexibility
  3. Frequent turnover of personnel
  4. Team interest in workmanship
  5. Clearly defined goals
Correct Answer

Q6. For a given sample size (n) and number of defects acceptable ©, the Average Total Inspection (of units) should ______________ with increase in N (lot size).

  1. Increase
  2. Decrease
  3. Remain Constant
  4. None of the above
Correct Answer

Q7. Let there be a data set {200,201,202,203,204,205,206,207,208}. This data set can be represented using stem and leaf where the ______________ is 20 and the ______________ is {0,1,2,3,4,5,6,7,8}.

  1. Stem, Leaf
  2. Leaf, Stem
  3. Tree, Stem
  4. Tree, Leaf
Correct Answer

Q8. Zero Defects is an element of the quality management philosophy that is a ______________ for all workers to be achieved ______________.

  1. standard; at all times
  2. standard; whenever possible
  3. standard; during critical operations
  4. slogan; whenever possible
  5. slogan; most of the time
Correct Answer

Q9. R charts are used for controlling ______________ of a process.

  1. Central Tendency
  2. Dispersion
  3. None of the above
  4. Both a and b
Correct Answer

Q10. The main purpose of a stratification plan is

  1. To prove statistical validity
  2. Define categories to slice and dice the data
  3. Determine which statistical tool to use
  4. To identify solutions
Correct Answer










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