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Communication Skills Question Bank

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The aim of cross-cultural communication training is to:
  1. develop business etiquette
  2. improve behavior
  3. create strong cultural ties
  4. give social status

2. Most of our waking time goes in:

  1. writing
  2. hearing
  3. reading
  4. speaking
Correct Answer

3. ____ is not one of the 7 C’s of communication:

  1. clarity
  2. correctness
  3. character
  4. conciseness
Correct Answer

4. By choosing to speak from the floor instead of the dais, a speaker can show the audience a sense of:

  1. respect
  2. closeness
  3. equality
  4. informality
Correct Answer

5. The word communication is derived from communis (Latin) which means:

  1. oral speech
  2. community
  3. common
  4. message
Correct Answer

6. As a process of sharing thoughts and ideas, communication suffers mainly from:

  1. physical barriers
  2. both physical and non-physical barriers
  3. gender differences
  4. non-physical barriers
Correct Answer

7. The limitation of oral communication is that:

  1. it is irreversible—what is said cannot be taken back
  2. it is not affected by the speaker’s feelings or stress or excitement levels
  3. it does not require on-the-spot thinking
  4. it is easy to be aware of our body language
Correct Answer

8. Listening and hearing refer to:

  1. different things
  2. mental and physical acts, respectively
  3. a specific act versus a general act
  4. the same thing
Correct Answer

9. Reading out a presentation is:

  1. allowed
  2. helpful
  3. not allowed
  4. dull
Correct Answer

10. In an interview when you do not know an answer, you should:

  1. bluff
  2. admit you do not know the answer
  3. remain quiet
  4. keep guessing
Correct Answer

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