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The plan–do–check–act cycle is defined and modified by Shewhart & Deming. It is a four–step model for carrying out change and improving processes. In these four stages, which stage involves the evaluation of improvement?
  1. Do
  2. Check
  3. Plan
  4. Act

Q2. As an experienced PMP, you have found that running a WBS meeting is tricky because you need to find a balance between insufficient decomposition and excessive decomposition. When items are excessively decomposed, it leads to all the following except:

  1. Breaking the 100 percent rule
  2. Inefficient use of resources
  3. Nonproductive management effort
  4. Decreased efficiency when performing work
Correct Answer

Q3. You are planning resources for your project and the team charter has been established. This charter provides a clear guideline of the acceptable behavior of team members. Which of the following is not included?

  1. Communication guidelines
  2. Decision making criteria
  3. Conflict resolution process
  4. Motivational processes
Correct Answer

Q4. You are working with your customers on completing deliverables in your electronic parts manufacturing project. Since these parts will be exported to other countries, they will need more testing before your customers accept them. In this scenario, which of the following statements about the completed deliverables is correct?

  1. Completed deliverables not accepted by customers must be forwarded to the close project or phase process.
  2. Deliverables formally accepted by customers must be moved to organizational process assets.
  3. Deliverables formally accepted by customers are forwarded to the validate scope process.
  4. Completed deliverables not accepted by customers must require a change request for defect repair.
Correct Answer

Q5. The sponsor of your facilities upgrade project has left the company to join another organization. Several weeks later, you are reviewing the business case for the project, and you find that there are several inconsistencies between what is stated in the business case and what is described in the project scope. Further research shows that the business case as a whole is based on inaccurate information. What do you do?

  1. Notify your project stakeholders immediately
  2. Add this to the risk log
  3. Update the requirements
  4. Call the sponsor for clarification
Correct Answer

Q6. Your company puts a new product into the marketplace without any reports of problems. However, your internal research indicates that there is a possibility of serious injuries that would cost $20,000,000 to fix. What should you do?

  1. Make the necessary modifications to the products in production
  2. Recall all the existing product
  3. Wait until an injury to verify the impact
  4. Obtain insurance to cover the anticipated damages
Correct Answer

Q7. Your company is concerned about improving its project performance. Internal measures have been created and have helped to identify areas needing improvement. Additional measures of performance are still needed. Which of the following would be the BEST thing to do?

  1. Calculate the benefit to cost of purchasing a new piece of equipment.
  2. Determine the project scope and measures to ensure the scope is met
  3. Perform a root cause analysis on the quality problems that have occurred on the project
  4. Read a project management magazine each month, and look at the results of other companies’ projects to help determine quality measures for future projects.
Correct Answer

Q8. Which of these is not a data gathering technique used in the Identify Risks process?

  1. Interviewing
  2. Checklists
  3. Brainstorming
  4. Delta technique
Correct Answer

Q9. What theory proposes that efforts will lead to effective performance and will be rewarded for accomplishments?

  1. Conditional reinforcement
  2. Maslow’s hierarchy
  3. McGregor’s
  4. Expectancy.
Correct Answer

Q10. Which of the following is the BEST method to make reward systems MOST effective?

  1. Pay a large salary increase to the best workers
  2. Give the team a choice of rewards
  3. Make the link between performance and reward clear
  4. Present notification of rewards within the company.
Correct Answer

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