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Communication Skills Question Bank
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Grooming is a form of non-verbal communication that is:
  1. hierarchical
  2. arbitrary
  3. subconscious
  4. conscious

Q2. Initially, a presentation is a form of:

  1. group communication
  2. one-way communication
  3. two-way communication
  4. intrapersonal communication
Correct Answer

Q3. Oral communication is also known as:

  1. non-verbal communication
  2. verbal communication
  3. impersonal communication
  4. face-to-face communication
Correct Answer

Q4. Cultural intelligence helps us to know cultural:

  1. rules of behaviour
  2. similarities
  3. differences
  4. rituals
Correct Answer

Q5. In negotiations, the interpretation of a cue requires skill because it may be:

  1. verbal
  2. behavioural
  3. intentional
  4. ambiguous
Correct Answer

Q6. Effective communication is essentially a:

  1. one-way process
  2. both a one-way and a two-way process
  3. two-way process
  4. three-way process
Correct Answer

Q7. There are ____ levels in Maslow’s pyramid of needs.

  1. five
  2. three
  3. six
  4. four
Correct Answer

Q8. The group discussion evaluates the candidate’s ability to:

  1. lead others
  2. argue with others
  3. confer with others on a given subject
  4. control others
Correct Answer

Q9. A reflective listener:

  1. ignores the details
  2. thinks about the speaker’s message
  3. appreciates the message
  4. repeats the message’s essential parts
Correct Answer

Q10. Speakers usually experience difficulty in ensuring that the message is:

  1. acted upon promptly and as desired
  2. understood correctly
  3. conveyed precisely, understood correctly, and acted upon promptly and as desired
  4. conveyed precisely
Correct Answer

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