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Communication Skills Question Bank
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Managing as a process does not organize:
  1. goods
  2. labor
  3. capital
  4. material

Q2. As compared to unannounced negotiation, formal negotiation:

  1. is simpler
  2. is more time consuming
  3. requires less preparation
  4. is more difficult
Correct Answer

Q3. Culture refers to:

  1. attitude
  2. rules of behaviour
  3. behavior
  4. thinking
Correct Answer

Q4. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

  1. mixed
  2. specific
  3. large
  4. small
Correct Answer

Q5. As a host, you would invite visiting foreign guests to a business dinner:

  1. through a messenger
  2. by writing an invitation letter
  3. by announcing the dinner at a meeting
  4. personally, face-to face
Correct Answer

Q6. As a process of sharing thoughts and ideas, communication suffers mainly from:

  1. physical barriers
  2. both physical and non-physical barriers
  3. gender differences
  4. non-physical barriers
Correct Answer

Q7. A serious listener concentrates on:

  1. the speaker’s physical appearance
  2. the message
  3. other thoughts
  4. the speaker’s body language
Correct Answer

Q8. In oral communication, what matters most is:

  1. where you say it
  2. what you say
  3. when you say it
  4. how you say it
Correct Answer

Q9. Oral communication is also known as:

  1. non-verbal communication
  2. verbal communication
  3. impersonal communication
  4. face-to-face communication
Correct Answer

Q10. Reading out a presentation is:

  1. allowed
  2. helpful
  3. not allowed
  4. dull
Correct Answer

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