"The message of the Kaizen strategy is that not a day should go by without some kind of improvement being made somewhere in the company."
Masaaki Imai"It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored. One must standardize, and thus stabilize the process, before continuous improvement can be made."
Masaaki Imai