Communication Skills Question Bank
for Exam preparation

Q2. To select the content of your presentation, you should know:

1. your purpose
2. the time limit
3. the audience’s needs
4. the available material

Q3. Speakers usually experience difficulty in ensuring that the message is:

1. acted upon promptly and as desired
2. understood correctly
3. conveyed precisely, understood correctly, and acted upon promptly and as desired
4. conveyed precisely

Q4. In oral communication, what matters most is:

1. where you say it
2. what you say
3. when you say it
4. how you say it

Q5. In many parts of the world, such as Latin America and India, keeping the eyes lowered is a sign of:

1. evasiveness
2. timidity
3. respect
4. dishonesty

Q6. Oral communication is the interchange of _____________ between the sender and receiver.

1. signs and gestures
2. cues and clues
3. verbal messages
4. written messages

Q7. Letters that please the receiver are called:

1. “yes” letters
2. invitation letters
3. good-news letters
4. routine letters

Q8. A clarifying listener:

1. explains the message
2. elaborates the speaker’s underlying thoughts and feelings
3. illustrates the message with examples
4. repeats what is said

Q9. Modern business letters are usually written in:

1. simplified style
2. full-block style
3. indented style
4. semi-block style

Q10. An individual’s behavior in a foreign society becomes noticeable when it ____________ in relation to the foreign culture.

1. conforms
2. deviates
3. irritates
4. overlaps