Communication Skills Question Bank
for Exam preparation

Q2. Oral communication is also known as:

1. non-verbal communication
2. verbal communication
3. impersonal communication
4. face-to-face communication

Q3. Culture is embedded in our:

1. gestures
2. expressions
3. minds
4. beliefs

Q4. A negotiation is discussed in a tone that focuses attention on the need to reach a satisfactory solution by:

1. making proposals
2. joint problem-solving
3. setting conditions
4. force

Q5. By choosing to speak from the floor instead of the dais, a speaker can show the audience a sense of:

1. respect
2. closeness
3. equality
4. informality

Q6. The principles of effective writing include:

1. accuracy
2. clarity
3. brevity, clarity and accuracy
4. brevity

Q7. In issuing instructions, one should avoid the:

1. imperative form
2. subjunctive form
3. active voice
4. passive voice

Q8. Oral communication is the interchange of _____________ between the sender and receiver.

1. signs and gestures
2. cues and clues
3. verbal messages
4. written messages

Q9. The best way to apply for a job is to submit a résumé that is:

1. suitable for any job
2. self-recommending
3. full of personal information
4. specifically written for that particular job

Q10. The presenter acts as the:

1. medium of the information
2. supporter of the information
3. advocate of the information
4. deliverer of the information