Communication Skills Question Bank
for Exam preparation

Q2. Culture is embedded in our:

1. gestures
2. expressions
3. minds
4. beliefs

Q3. Initially, a presentation is a form of:

1. group communication
2. one-way communication
3. two-way communication
4. intrapersonal communication

Q4. In business telephone calls, when making a request always use:

1. the interrogative form
2. the imperative form
3. the passive form
4. direct categorical statements

Q5. Human communication is essentially:

1. imperfect
2. short-lived
3. perfect
4. emotional

Q6. Body talk is also known as:

1. leakage
2. noise
3. physical communication
4. overflow

Q7. In an organization, the functional areas are:

1. production, marketing, and finance
2. finance, production, and communications
3. communications, production, and marketing
4. marketing, communications, and finance

Q8. The foremost barrier to oral communication is:

1. interestedness
2. poor listening
3. humility
4. concentration

Q9. Form letters are also known as:

1. bad news letters
2. persuasive sales letters
3. formal letters
4. circular letters

Q10. The presenter acts as the:

1. medium of the information
2. supporter of the information
3. advocate of the information
4. deliverer of the information