Communication Skills Question Bank
for Exam preparation

Q2. To be able to give a good presentation, a full rehearsal is:

1. audience based
2. necessary
3. optional
4. useless

Q3. In oral communication, what matters most is:

1. where you say it
2. what you say
3. when you say it
4. how you say it

Q4. There are ____ levels in Maslow’s pyramid of needs.

1. five
2. three
3. six
4. four

Q5. Filters that affect the content of a message are in:

1. the mind of the speaker
2. the mind of the listener
3. the minds of both the speaker and the listener
4. the medium of communication

Q6. A clarifying listener:

1. explains the message
2. elaborates the speaker’s underlying thoughts and feelings
3. illustrates the message with examples
4. repeats what is said

Q7. The principles of effective writing include:

1. accuracy
2. clarity
3. brevity, clarity and accuracy
4. brevity

Q8. Forecasting determines organizational:

1. performance
2. feedback
3. objectives and policies
4. budget

Q9. By choosing to speak from the floor instead of the dais, a speaker can show the audience a sense of:

1. respect
2. closeness
3. equality
4. informality

Q10. In an interview when you do not know an answer, you should:

1. bluff
2. admit you do not know the answer
3. remain quiet
4. keep guessing