Communication Skills Question Bank
for Exam preparation

Q2. The effectiveness of oral communication depends on the speaker’s ability to use:

1. foreign words
2. complex words
3. simple language
4. long sentences

Q3. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

1. mixed
2. specific
3. large
4. small

Q4. A clarifying listener:

1. explains the message
2. elaborates the speaker’s underlying thoughts and feelings
3. illustrates the message with examples
4. repeats what is said

Q5. To be able to give a good presentation, a full rehearsal is:

1. audience based
2. necessary
3. optional
4. useless

Q6. To select the content of your presentation, you should know:

1. your purpose
2. the time limit
3. the audience’s needs
4. the available material

Q7. In writing business letters, one has to be:

1. conventional
2. formal
3. dull
4. friendly

Q8. The left part of our brain controls:

1. imagination
2. emotions
3. creativity
4. logic and reasoning

Q9. Paralanguage is a kind of action language that refers to:

1. body language
2. personal space
3. actual words
4. the tone of voice, speed of speech, and hesitation

Q10. In issuing instructions, one should avoid the:

1. imperative form
2. subjunctive form
3. active voice
4. passive voice