Quality Question Bank
for Exam preparation

Q2. Quality management deals with all of the following topics except:

1. Conformance to requirements / specifications
2. Satisfying the needs of the customer
3. Making products more desirable and luxurious
4. A and C
5. B and C

Q3. The process of evaluating overall project performance on a regular basis to provide confidence that the project will satisfy the relevant quality standards is called:

1. Quality Assurance
2. Quality Control
3. Quality Planning
4. Quality Review

Q4. Control chart theory is based on the differences of the causes of variations in quality. Variations in quality may be produced by assignable causes. All of the following are examples of assignable causes except:

1. None of the above (all are examples)
2. Differences among machines
3. Differences among workers
4. Differences among materials
5. Differences in each of these factors over time

Q5. CMM stands for

1. Capability maturity model
2. Capability monitoring model
3. Capability measuring model
4. Capability matching model

Q6. For a point in the control chart to be out of control, it must lie

1. Above UCL or Below LCL
2. Between Central Line and LCL
3. Between Central Line and UCL
4. None of the above

Q7. When is it appropriate to collect and use data?

1. Before the QI project, to prove a problem exists.
2. During the QI project, to answer questions about the cause and help prioritize the implementation of improvements.
3. After the implementation of the improvement to maintain the gain.
4. All of Above.

Q8. What does the lean manufacturing aims to?

1. Outsource much of our manufacturing in order to focus on final assembly
2. Produce goods using less resources compared to mass production techniques
3. Produce products with fewer options to simplify consumer choices
4. Keep labor costs as low as possible by using more of other resources

Q9. How does ISO 9000:2015 define a process?

1. Set of interrelated or interacting activities which uses inputs to deliver a result that meets or exceeds the ISO 9001 standards of quality
2. A full lifecycle of events which includes inputs such as materials and information, management, resources and outputs
3. A cycle which includes inputs, actions and outputs to ensure quality is met
4. Set of interrelated or interacting activities that uses inputs to deliver an intended result

Q10. The focal point of all quality control should be:

1. Price focus
2. Cost Focus
3. Customer Focus
4. Manufacturing Focus