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Communication Skills Question Bank
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In general, human beings are:
  1. perfect communicators
  2. poor communicators
  3. indifferent communicators
  4. good communicators

Q2. The effectiveness of oral communication depends on the speaker’s ability to use:

  1. foreign words
  2. complex words
  3. simple language
  4. long sentences
Correct Answer

Q3. A presentation is a form of oral communication in which a person shares factual information with an audience that is:

  1. mixed
  2. specific
  3. large
  4. small
Correct Answer

Q4. A clarifying listener:

  1. explains the message
  2. elaborates the speaker’s underlying thoughts and feelings
  3. illustrates the message with examples
  4. repeats what is said
Correct Answer

Q5. To be able to give a good presentation, a full rehearsal is:

  1. audience based
  2. necessary
  3. optional
  4. useless
Correct Answer

Q6. To select the content of your presentation, you should know:

  1. your purpose
  2. the time limit
  3. the audience’s needs
  4. the available material
Correct Answer

Q7. In writing business letters, one has to be:

  1. conventional
  2. formal
  3. dull
  4. friendly
Correct Answer

Q8. The left part of our brain controls:

  1. imagination
  2. emotions
  3. creativity
  4. logic and reasoning
Correct Answer

Q9. Paralanguage is a kind of action language that refers to:

  1. body language
  2. personal space
  3. actual words
  4. the tone of voice, speed of speech, and hesitation
Correct Answer

Q10. In issuing instructions, one should avoid the:

  1. imperative form
  2. subjunctive form
  3. active voice
  4. passive voice
Correct Answer

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