Quality Question Bank
for Exam preparation

Q2. A fundamental tenet of modern quality management holds that quality is most likely to be achieved:

1. by planning it into the process
2. by developing careful mechanisms to inspect for quality
3. by developing prestigious products and processes
4. by striving to do the best job possible
5. by conducting quality circle activities

Q3. wich of the following is not considered a cost of nonconformance to quality?

1. Scrap
2. Rework
3. Expediting
4. Process control
5. all of the above are considered nonconformance costs

Q4. ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.

1. Quality Control
2. Quality Management
3. Quality Assurance
4. Quality Planning

Q5. A bar chart that depicts the frequencies of numerical or measurement data

1. Sample
2. Histogram
3. Check Sheet
4. Process Map

Q6. In case someone is interested in process standard deviation, he should construct the ______________ chart.

1. X bar
2. R chart
3. S chart
4. None of these

Q7. Simple graphical displays are used in the Measure phase to:

1. Show baseline information
2. Determine stability
3. Represent central tendency
4. All of the above

Q8. ______________ can be defined as small subset of a lot.

1. Defect
2. Fraction Acceptable
3. Sample
4. Acceptance Number

Q9. Which set-up operation under SMED involves machine to stop for performing the operation

1. internal
2. External
3. Functional clamps
4. Intermediate jigs

Q10. After E.deming, who is considered to have the greatest impact in quality management?

1. Kauro Ishikawa
2. Joseph M. Juran
3. W.E. Deming
4. Genichi Tagucchi