Communication Skills Question Bank
for Exam preparation

Q2. Oral communication is also known as:

1. non-verbal communication
2. verbal communication
3. impersonal communication
4. face-to-face communication

Q3. In monochromic cultures, the priority is:

1. relationships
2. the job
3. goal achievement
4. multiple tasks

Q4. The simplified style business letter has:

1. a subject line
2. a complimentary close
3. indentation
4. a salutation

Q5. Managing as a process does not organize:

1. goods
2. labor
3. capital
4. material

Q6. The group discussion evaluates the candidate’s ability to:

1. lead others
2. argue with others
3. confer with others on a given subject
4. control others

Q7. Listening, to a large extent, depends on a person’s:

1. desire to know
2. closed mind
3. interest in others
4. taste for gossip

Q8. The audience for a presentation consists of people who:

1. are confused in their purpose
2. are uninformed and lack a purpose
3. are uniform in their level of information and purpose
4. vary in their level of information and purpose

Q9. Letters that please the receiver are called:

1. “yes” letters
2. invitation letters
3. good-news letters
4. routine letters

Q10. The application letter is:

1. a description of your core strengths and suitability for the job
2. a summary of your qualifications and experiences
3. a statement of your job objective
4. a foreword