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Communication Skills Question Bank
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By choosing to speak from the floor instead of the dais, a speaker can show the audience a sense of:
  1. respect
  2. closeness
  3. equality
  4. informality

Q2. Oral communication is also known as:

  1. non-verbal communication
  2. verbal communication
  3. impersonal communication
  4. face-to-face communication
Correct Answer

Q3. As compared to unannounced negotiation, formal negotiation:

  1. is simpler
  2. is more time consuming
  3. requires less preparation
  4. is more difficult
Correct Answer

Q4. The audience for a presentation consists of people who:

  1. are confused in their purpose
  2. are uninformed and lack a purpose
  3. are uniform in their level of information and purpose
  4. vary in their level of information and purpose
Correct Answer

Q5. Informal negotiation involves:

  1. two people
  2. three people
  3. four people
  4. any number of people
Correct Answer

Q6. In monochromic cultures, the priority is:

  1. relationships
  2. the job
  3. goal achievement
  4. multiple tasks
Correct Answer

Q7. Good business letters are characterized by the following personal quality of the writer:

  1. seriousness
  2. humour
  3. formality
  4. sincerity
Correct Answer

Q8. Giving non-verbal messages is:

  1. deliberate
  2. spontaneous
  3. tutored
  4. a dramatic skill
Correct Answer

Q9. One’s negotiation objective should be:

  1. personal
  2. social
  3. ideal
  4. realistic
Correct Answer

Q10. Listening and hearing refer to:

  1. different things
  2. mental and physical acts, respectively
  3. a specific act versus a general act
  4. the same thing
Correct Answer

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