Quality Question Bank
for Exam preparation

Q2. A company wants to measure the length of a fan as a part of its quality control exercise. The type of data collected will be:

1. Variable
2. Attribute
3. Cannot be determined
4. None of the above

Q3. What does takt time measures?

1. The rate of customer demand
2. The product completion time
3. The rate of customer demand
4. The process completion time

Q4. The x bar chart monitors:

1. Between sample variability
2. Within sample variability
3. Instantaneous variability
4. Natural variability

Q5. A leadership style that is said to motivate employees, and that optimizes the introduction of change is:

1. Autocratic – A clear top-down approach where a single individual has complete power of decision-making and little discussion is had for external input.
2. Consultative – A style where leaders engage subordinates/peers in the decision-making and problem-solving process, but ultimately make the final decisions for the team.
3. Participatory – An approach where leaders interact with other participants as peers, engaging them in the decision-making process and playing an equal role in the process as others and jointly carrying out the problem solving activities.
4. Democratic – An open style of running a team where leaders facilitate discussion among all members, encourage ideas to be shared, and consider everyone’s input in order to make final decisions for the team.

Q6. Which VSM icon is placed under other icons and have information required for system analysis like process time, lead time, etc?

1. Data Table
2. Information Box
3. Manual Information
4. Electronic Information

Q7. Which one of the following depicts feature, which is a dimension of quality?

1. Ability to repair a product
2. Product looks and sounds
3. Brand name and price
4. Bells and whistles of the product

Q8. Which of the following is the correct combination of specifications while designing a control chart:

1. Sample size, Frequency of sampling, specification limit
2. Sample size, Frequency of sampling, Number of defects
3. Sample size, Specification limit, process standard deviation
4. Sample size, Process mean, specification limit

Q9. X bar should never be interpreted when:

1. R chart shows out of control points
2. X bar chart shows out of control points
3. The process mean is not known
4. None of the above

Q10. How does ISO 9000:2015 define a process?

1. Set of interrelated or interacting activities which uses inputs to deliver a result that meets or exceeds the ISO 9001 standards of quality
2. A full lifecycle of events which includes inputs such as materials and information, management, resources and outputs
3. A cycle which includes inputs, actions and outputs to ensure quality is met
4. Set of interrelated or interacting activities that uses inputs to deliver an intended result