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Communication Skills Question Bank

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Positive gestures are body signals that make you look:
  1. arrogant
  2. hurtful
  3. nervous
  4. relaxed

2. The presenter acts as the:

  1. medium of the information
  2. supporter of the information
  3. advocate of the information
  4. deliverer of the information
Correct Answer

3. To create a cooperative, understanding, and pleasant work environment in an organization, decision-making should be:

  1. quick
  2. strong
  3. flexible
  4. transparent
Correct Answer

4. At an Arab business party, alcohol is:

  1. not served at all
  2. served first
  3. served last
  4. served continuously
Correct Answer

5. A serious listener concentrates on:

  1. the speaker’s physical appearance
  2. the message
  3. other thoughts
  4. the speaker’s body language
Correct Answer

6. A memorandum (memo) is considered a brief form of written communication for:

  1. external use
  2. internal use
  3. legal use
  4. formal use
Correct Answer

7. Culture is embedded in our:

  1. gestures
  2. expressions
  3. minds
  4. beliefs
Correct Answer

8. The purpose of a “no” response letter is to leave the reader with:

  1. unpleasant feelings
  2. minimum disappointment
  3. no future hope
  4. reasons for the rejection of the request
Correct Answer

9. In an interview when you do not know an answer, you should:

  1. bluff
  2. admit you do not know the answer
  3. remain quiet
  4. keep guessing
Correct Answer

10. Most of our waking time goes in:

  1. writing
  2. hearing
  3. reading
  4. speaking
Correct Answer

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