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Communication Skills Question Bank
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A limitation of informal communication is that it is:
  1. false
  2. inadequate
  3. unwarranted
  4. personal

Q2. In order to persuade others, facts should be discussed from the point of view of a:

  1. fourth party
  2. second party
  3. third party
  4. first party
Correct Answer

Q3. The group discussion evaluates the candidate’s ability to:

  1. lead others
  2. argue with others
  3. confer with others on a given subject
  4. control others
Correct Answer

Q4. In business, the purpose of writing is mainly to:

  1. inform
  2. persuade
  3. entertain
  4. Both inform and persuade
Correct Answer

Q5. The résumé of a fresh graduate is generally:

  1. three pages long
  2. half a page
  3. two pages long
  4. one page long
Correct Answer

Q6. In many parts of the world, such as Latin America and India, keeping the eyes lowered is a sign of:

  1. evasiveness
  2. timidity
  3. respect
  4. dishonesty
Correct Answer

Q7. In business, a manager spends most of his or her time in:

  1. speaking
  2. meetings
  3. planning
  4. writing
Correct Answer

Q8. A clarifying listener:

  1. explains the message
  2. elaborates the speaker’s underlying thoughts and feelings
  3. illustrates the message with examples
  4. repeats what is said
Correct Answer

Q9. The percentage of working time business executives spend in listening is:

  1. 40 to 60 per cent
  2. 30 to 70 per cent
  3. 40 to 50 per cent
  4. 20 to 80 per cent
Correct Answer

Q10. In general, human beings are:

  1. perfect communicators
  2. poor communicators
  3. indifferent communicators
  4. good communicators
Correct Answer

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