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Communication Skills Question Bank

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In international business, the trend to “go local” has led to local people and foreign experts performing as:
  1. trainee and trainer
  2. hosts and guests
  3. a team
  4. workers and employers

Q2. In business, the purpose of writing is mainly to:

  1. inform
  2. persuade
  3. entertain
  4. Both inform and persuade
Correct Answer

Q3. When introducing ourselves, we should use:

  1. only the surname
  2. both the first name and the surname
  3. only our first name
  4. only our designation
Correct Answer

Q4. In business, a manager spends most of his or her time in:

  1. speaking
  2. meetings
  3. planning
  4. writing
Correct Answer

Q5. In monochromic cultures, the priority is:

  1. relationships
  2. the job
  3. goal achievement
  4. multiple tasks
Correct Answer

Q6. In issuing instructions, one should avoid the:

  1. imperative form
  2. subjunctive form
  3. active voice
  4. passive voice
Correct Answer

Q7. In writing business letters, one has to be:

  1. conventional
  2. formal
  3. dull
  4. friendly
Correct Answer

Q8. The limitation of oral communication is that:

  1. it is irreversible—what is said cannot be taken back
  2. it is not affected by the speaker’s feelings or stress or excitement levels
  3. it does not require on-the-spot thinking
  4. it is easy to be aware of our body language
Correct Answer

Q9. The application letter is:

  1. a description of your core strengths and suitability for the job
  2. a summary of your qualifications and experiences
  3. a statement of your job objective
  4. a foreword
Correct Answer

Q10. Oral communication is also known as:

  1. non-verbal communication
  2. verbal communication
  3. impersonal communication
  4. face-to-face communication
Correct Answer

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