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Communication Skills Question Bank
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In business, when you fail to recall the name of a person met earlier, you can ask him or her:
  1. for his or her initials
  2. to excuse you for forgetting his or her name
  3. for his or her surname
  4. for his or her business card

Q2. People in high-context cultures make business decisions on the basis of:

  1. individual needs
  2. interpersonal relations
  3. reason
  4. competition
Correct Answer

Q3. Managing as a process does not organize:

  1. goods
  2. labor
  3. capital
  4. material
Correct Answer

Q4. Culture is embedded in our:

  1. gestures
  2. expressions
  3. minds
  4. beliefs
Correct Answer

Q5. Meta-communication relates to the speaker’s:

  1. intentional choice of words
  2. intentional choice of dress
  3. unintentional choice of both words and dress
  4. unintentional choice of words
Correct Answer

Q6. The exclusive center of interest in low-context communication is:

  1. individual perceptions
  2. context
  3. emotional factors
  4. information
Correct Answer

Q7. Form letters are also known as:

  1. bad news letters
  2. persuasive sales letters
  3. formal letters
  4. circular letters
Correct Answer

Q8. Culture refers to:

  1. attitude
  2. rules of behaviour
  3. behavior
  4. thinking
Correct Answer

Q9. The word communication is derived from communis (Latin) which means:

  1. oral speech
  2. community
  3. common
  4. message
Correct Answer

Q10. Most of our waking time goes in:

  1. writing
  2. hearing
  3. reading
  4. speaking
Correct Answer

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