Communication Skills Question Bank
for Exam preparation

Communication Skills- Q2. Positive gestures are body signals that make you look:

1. arrogant
2. hurtful
3. nervous
4. relaxed

Communication Skills- Q3. In many parts of the world, such as Latin America and India, keeping the eyes lowered is a sign of:

1. evasiveness
2. timidity
3. respect
4. dishonesty

Communication Skills- Q4. In business, when you fail to recall the name of a person met earlier, you can ask him or her:

1. for his or her initials
2. to excuse you for forgetting his or her name
3. for his or her surname
4. for his or her business card

Communication Skills- Q5. In business, keep telephone calls very short because the other person may not be:

1. noting down what you say
2. paying attention to you
3. free to talk to you
4. interested in talking to you

Communication Skills- Q6. To be able to give a good presentation, a full rehearsal is:

1. audience based
2. necessary
3. optional
4. useless

Communication Skills- Q7. An e-mail’s style is determined by a person’s:

1. English
2. culture
3. status
4. communicative ability

Communication Skills- Q8. A summary placed at the beginning of the CV acts as a:

1. preface
2. letter of recommendation
3. statement of objectives
4. synopsis

Communication Skills- Q9. Persuasion is an essential element of effective negotiation because it helps in:

1. resolving disputes among people
2. effecting agreements and solutions in the interest of all
3. achieving one’s own interests
4. settling issues between two parties

Communication Skills- Q10. Forecasting determines organizational:

1. performance
2. feedback
3. objectives and policies
4. budget