Quality Question Bank
for Exam preparation

Q2. SIPOC

1. Suppliers, Inputs, Procedure, Outputs, Customers
2. Simple, Inputs, Process, Outputs, Complex
3. Simple, Inputs, Procedure, Outputs, Complex
4. Suppliers, Inputs, Process, Outputs, Customers

Q3. For a Poisson distribution:

1. The mean is greater than the variance
2. The mean is less than variance
3. The mean is equal to the variance
4. Cannot be determined

Q4. While recruiting person he should i. Competent to perform job ii. Trained to perform specified job iii. Able to perform the activity The correct order is

1. i, ii & iii
2. i only
3. i & ii
4. None of the above

Q5. Identify the cost not likely to reduce as a result of better quality.

1. Maintenance costs
2. Inspection costs
3. Scrap costs
4. Warranty and service costs

Q6. Fish bone diagram is also known as?

1. Cause and effect chart
2. Ishikawa diagram
3. Both a. and b.
4. None of the above

Q7. Which of the following is least likely to contribute to developing an effective project team supportive of quality?

1. Commitment to the project
2. Team member flexibility
3. Frequent turnover of personnel
4. Team interest in workmanship
5. Clearly defined goals

Q8. For new product development, the chosen methodology should be

1. DMADV
2. DMAIC
3. Structured Design Methodology
4. DMIE

Q9. A deliverable of the Improve phase is to:

1. Determine project goals
2. Identify and validate root causes
3. Develop a plan for controlling the implemented solutions
4. None of the above

Q10. A ______________ diagram shows the location of defects in any unit. This diagram is used in the analyse step of DMAIC.

1. Affinity
2. Relations
3. Defect Concentration
4. Scatter