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Quality Question Bank
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Question:

Customers are primarily concerned with ______________
  1. Communication, courtesy, and credibility of the sales person
  2. Competence, courtesy, and security of the sales person
  3. Competence, responsiveness, and reliability of the sales person
  4. Communication, responsiveness, and cleverness of the sales person






Q2. Quality control is the technical processes that ______________ the project's progress against the performance standards.

  1. examine, analyze, and report
  2. inspect, certify, and verify
  3. inspect, examine, and determine
  4. identify, measure, and report
  5. reveal, establish, and record
Correct Answer

Q3. The chart used for tracking number non-conforming is:

  1. P
  2. Np
  3. X bar
  4. None of the above
Correct Answer

Q4. Which is not listed as one of the eight wastes?

  1. Waiting
  2. Excess machine capacity
  3. Transporting
  4. Overproduction
Correct Answer

Q5. A pictorial diagram showing possible causes (process inputs) for a given effect (process outputs) It is also referred to as the "Ishikawa diagram" or "fishbone diagram "

  1. Standard Deviation
  2. Cause and Effect Diagram
  3. Random Experiment
  4. Interaction plot
Correct Answer

Q6. Lot tolerance percent defective (LTPD) is a level of lot quality specified by the ______________.

  1. Consumer
  2. Producer
  3. Supplier
  4. Sampling Plan
Correct Answer

Q7. Quality is:

  1. Zero defects found
  2. Conformance to requirements
  3. The totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs
  4. b and c
  5. all the above
Correct Answer

Q8. The parameters of s2 chart is specified using:

  1. Normal Distribution
  2. Geometric Distribution
  3. Binomial Distribution
  4. Chi-square distribution
Correct Answer

Q9. In a factorial design, a main effect is the ______________.

  1. the combined effect of the independent variables on the dependent variable
  2. interaction effect of the independent variables and their effect on the dependent
  3. the effect of each independent variable on the dependent variable
  4. interaction of the independent variables
Correct Answer

Q10. After E.deming, who is considered to have the greatest impact in quality management?

  1. Kauro Ishikawa
  2. Joseph M. Juran
  3. W.E. Deming
  4. Genichi Tagucchi
Correct Answer








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