Quality Question Bank
for Exam preparation

Q2. A researcher conducted a 2 x 2 completely repeated measures factorial design and planned 15 participants in each condition. How many participants would be required to conduct this experiment?

1. 15
2. 30
3. 45
4. 60

Q3. Who is responsible for reviewing the quality management system at planned intervals to ensure its continuing suitability, adequacy, effectiveness and alignment with the strategic direction of the organisation?

1. The auditee
2. The employees within the organisation
3. Top management
4. The external auditor

Q4. All of the following costs are likely to decrease as a result of better quality except ______________

1. customer dissatisfaction costs
2. inspection costs
3. maintenance costs
4. warranty and service costs

Q5. Example of prevention costs is:

1. Quality improvement projects
2. Downgrading
3. To link outcomes to uses
4. Warranty claims

Q6. Crosby’s approach to management is:

1. A problem that can never be solved
2. Absolutes of Quality Management
3. Interim Management
4. ISO

Q7. A Belt utilized a diamond symbol in a Process Map she created for the process that was subject to her LSS project. By use of the diamond symbol she was showing a(n) _______________ point in the process

1. Ending
2. Beginning
3. Decision
4. Repair station

Q8. Let there be a data set {200,201,202,203,204,205,206,207,208}. This data set can be represented using stem and leaf where the ______________ is 20 and the ______________ is {0,1,2,3,4,5,6,7,8}.

1. Stem, Leaf
2. Leaf, Stem
3. Tree, Stem
4. Tree, Leaf

Q9. The primary responsibility for establishing design and test specifications should rest with

1. manufacturing
2. senior management
3. procurement or purchasing
4. engineering
5. quality control

Q10. ______________ is about supplying customers with what they want when they want it.

1. JUT
2. HET
3. JAT
4. JIT