Communication Skills Question Bank
for Exam preparation

Q2. Generally speaking, in business we communicate:

1. only to entertain
2. only to persuade
3. only to inform
4. to both persuade and inform

Q3. Managing as a process does not organize:

1. goods
2. labor
3. capital
4. material

Q4. Business letters produce immediate effect because they are:

1. brief
2. formal
3. informal
4. interesting

Q5. At an Arab business party, alcohol is:

1. not served at all
2. served first
3. served last
4. served continuously

Q6. Good listeners concentrate on:

1. minor details
2. the speaker’s every word
3. the speaker’s main thought
4. important words

Q7. The résumé of a fresh graduate is generally:

1. three pages long
2. half a page
3. two pages long
4. one page long

Q8. Negotiation strategy is partly concerned with:

1. avoiding failure
2. ending the discussion
3. searching for a common goal
4. prolonging the length of the negotiation

Q9. “Tease” or “stress” questions are intended to judge:

1. the candidate’s intelligence quotient
2. the candidate’s technical skill
3. the candidate’s stress level
4. how the candidate handles them

Q10. The simplified style business letter has:

1. a subject line
2. a complimentary close
3. indentation
4. a salutation