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Communication Skills Question Bank
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In negotiations, the interpretation of a cue requires skill because it may be:
  1. verbal
  2. behavioural
  3. intentional
  4. ambiguous

Q2. Managing as a process does not organize:

  1. goods
  2. labor
  3. capital
  4. material
Correct Answer

Q3. In general, human beings are:

  1. perfect communicators
  2. poor communicators
  3. indifferent communicators
  4. good communicators
Correct Answer

Q4. The application letter is:

  1. a description of your core strengths and suitability for the job
  2. a summary of your qualifications and experiences
  3. a statement of your job objective
  4. a foreword
Correct Answer

Q5. The application letter and the résumé perform:

  1. two different tasks
  2. the same task
  3. overlapping tasks
  4. two opposite tasks
Correct Answer

Q6. A memorandum (memo) is considered a brief form of written communication for:

  1. external use
  2. internal use
  3. legal use
  4. formal use
Correct Answer

Q7. At an Arab business party, alcohol is:

  1. not served at all
  2. served first
  3. served last
  4. served continuously
Correct Answer

Q8. Negotiation implies that both parties accept that the agreement between them is:

  1. subject to further dispute
  2. conditional
  3. final and binding
  4. necessary
Correct Answer

Q9. The audience for a presentation consists of people who:

  1. are confused in their purpose
  2. are uninformed and lack a purpose
  3. are uniform in their level of information and purpose
  4. vary in their level of information and purpose
Correct Answer

Q10. The exclusive center of interest in low-context communication is:

  1. individual perceptions
  2. context
  3. emotional factors
  4. information
Correct Answer

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