Quality Question Bank
for Exam preparation

Q2. inspection is part of the ______________

1. Quality improvement
2. Quality circle
3. quality control
4. Quality Planning

Q3. In DMAIC, redesigning of process to either remove bottlenecks or to reduce waste takes place in the ______________ stage.

1. Define
2. Measure
3. Improve
4. Control

Q4. Quality Trilogy includes

1. Quality planning
2. quality improvement
3. quality control
4. All the three

Q5. ______________ is the set of activities that ensures the quality levels of products and services are properly maintained and that supplier and customer quality issues are properly resolved.

1. Quality Control
2. Quality Management
3. Quality Assurance
4. Quality Planning

Q6. In one-way ANOVA, which of the following is used within the F-ratio as a measurement of the variance of individual observations?

1. The Sum of Square of Treatments (SSTR)
2. The Treatment Mean Square (MSTR)
3. The Residual Sum of Squares (SSE)
4. The Mean Sum of Squares (MSE)

Q7. Who is responsible for reviewing the quality management system at planned intervals to ensure its continuing suitability, adequacy, effectiveness and alignment with the strategic direction of the organisation?

1. The auditee
2. The employees within the organisation
3. Top management
4. The external auditor

Q8. Best price or zero cost is

1. do not reach the customers
2. Cost leadership
3. To keep defective products aside, ensuring they
4. Prerogative cost
5. To count, grade, and rework

Q9. The Toyota Production System is based on two pillars namely ______________ and ______________.

1. Kaizen, Six Sigma
2. Lean, Six Sigma
3. Just in Time, Jidoka
4. Just in Time, Kaizen

Q10. Process control is distinct and separate from the data gathering function in a quality program. While process control regulates the functions, data gathering is used to ______________.

1. collect information on the relative performance standards of the process so the output can be enhanced through continuous adjustments to the input functions
2. ensure the products are within tolerances and to identify those products that require reworking or crapping
3. validate the controlling function as performing correctly and provide information on equipment servicing intervals
4. provide the historical records for production lots as to the specifications and actual measurements of a product
5. generate the control charts to determine the variances in the product and the number on nonconforming products