Job ID:297202WD
Location:London
Service:Tax
Specialism:IFS - Human Capital (HC)
Industry:Not Applicable
Description
Join us in cultivating a collaborative workplace driven by unique perspectives. We’re proud PwC advances a culture that helps everyone to thrive. It's one of the reasons we're recognized as a "Top Company" to work for in Canada. As you ignite a meaningful career and build a network that’ll last for life, you'll work with people from diverse backgrounds and industries to help solve important problems, empowered by technology to turn today's ideas into tomorrow's solutions.
We cultivate an environment in which our differences are embraced and our people feel comfortable bringing their whole selves to work. An empowering and diverse environment starts with you. Are you ready to get started?
A career in Learning and Development, within Internal Firm Services, will provide you with the opportunity to contribute to the success of our people by developing quality and relevant learning initiatives that constantly improve the PwC experience. You’ll help us identify and source the best instructors, develop learning and performance improvement solutions across traditional and virtual classroom environments, and consult with other areas of the Firm to ensure our curriculums and initiatives support the PwC strategy.
Our Project Management and Implementation team works with leaders in the learning and development organisation to effectively translate line of service and/or business unit priorities and strategies into learning solutions. You’ll be helping the team with the creation, design, development and implementation of customised learning solutions.
Reporting to the London Acceleration Centre (LAC) Director, the London Acceleration Centre (LAC) Learning and Development Manager will play a key role in developing and implementing quality and innovative learning solutions for LAC employees from inception through to business impact. This role will work with some degree of independence, will lead or contribute to various projects/teams and will have accountability for a wide variety of Line of Service technical programs.
As a trusted business advisor, the LAC L&D Manager will collaborate with National Line of Service L&D teams and business leaders to ensure the creation of quality, innovative solutions that utilize effective design and implementation approaches, and which are aligned to the firm’s strategic priorities
Important point(s) to consider
• COVID-19 Vaccination Policy: Putting the safety of our people and clients first as we look to a hybrid future: The health, well-being and safety of our colleagues, clients, and communities is our number one priority. Vaccinations have proven to reduce the risk of COVID-19. Effective Friday, October 1, 2021, PwC Canada requires all partners, staff, contractors and visitors to be fully-vaccinated when entering a PwC location, subject to applicable legal exemptions. At PwC, the future ways of work will be a hybrid of in-person and virtual, allowing choice and flexibility to explore new ways of working and collaborating.
What you’ll create and do
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
Contribute to shaping and executing LAC L&D strategy and programs in alignment with firm strategic priorities and Global AC standards
• Build and manage relationships with key stakeholders, which include LAC business leads, practice leads, National L&D, HC, Global AC L&D, and others
Identify learning needs and develop appropriate learning strategies incorporating education and experiential solutions by consulting with Subject Matter Experts (SMEs)
• Develop and execute implementation plans, including drafting communications, managing the translation process, liaising with local office contacts as appropriate and ongoing project management
• Collaborate with National L&D Program Managers on design and execution of LoS technical programs to ensure alignment with National programs as required
Represent LAC (and at times India AC) L&D in various committees, meetings, projects and work streams
• Work with LAC and practice SMEs to develop course content using appropriate instructional design including digital learning
• Manage LAC xLoS programs, such as Onboarding and Coaching and serve as an instructor and/or facilitator for the delivery of learning solutions, where appropriate
• Ensure applicable LAC programs are shared with other Acceleration Centres, as required
Actively identify opportunities and contribute to a “one firm” approach, leading to continuous collaboration amongst the Development and Talent group and other areas of HC
• Oversee and/or organize/deliver instructor briefings, instructor skills training and train-the-trainer events
• Ensure that critical success factors and project risks are identified and proactively managed (i.e. appropriate training needs analysis performed, specific learning objectives developed, use of appropriate design and delivery platform, identification of appropriate SME and resources, identification of appropriate target audience, timing, instructor profile, budget)
Provide "on-site" management of programs as required
• Evaluate the effectiveness of the programs and make recommendations for future offerings
• Manage operational and compliance tracking, reporting, and remediation activities required for both the LAC and for the business
• Coach, manage, develop others (eg L&D project specialists, shared services staff)
• Leverage the PwC Global Network to share ideas, best practices and content, as appropriate
What you’ll bring to this role
• An interest in upskilling for a digital world and technology trends, an openness to learning new tools and adapting how you work
• A demonstrated commitment to valuing differences, developing and coaching diverse teams, and ensuring diverse perspectives are heard
• CPA designation is an asset
• Strong consulting skills - specifically, the ability to communicate effectively both orally and written and maintain collaborative relationships with staff at all levels
Strong project management, problem solving and interpersonal skills
• An understanding of the strategy and priorities of the business and how they translate into L&D priorities
• Ability to exercise judgment and ensure appropriate involvement of stakeholders
• Ability to use logic, creativity and innovation when developing solutions to problems, taking into account of any potential client impact
• Proven ability to manage and prioritize multiple projects and work towards tight deadlines, including last minute changes, and alignment of resources to ensure priorities are met
Understanding of adult learning theory; learning needs and performance gap analysis; instructional design, development and implementation; and assessment/evaluation of learning
• Supervisory and Facilitation skills
• Ability to work with technology and/or learn new software
• A strong digital acumen
Why you’ll love working for PwC
At PwC, we support you through a range of financial and non-financial rewards and benefits. Discover a life that works for you with our diverse, inclusive and flexible culture. To learn how you can grow and shine in your career at PwC, please visit: https://www.pwc.com/ca/whypwc
See how you can create your future at PwC
www.pwc.com/ca/en/careers/create-your-future.html
Get to know us
Check out our careers blog to hear what our people have to say and discover a place where you can bring your passions and whole self to work. https://www.pwc.com/ca/en/careers/blog.html
Applying at PwC
At PwC, we embrace new technology where you will learn to innovate and deliver differently. For Administrative, Specialist, Associate, Senior Associate, and Manager roles you may have the opportunity to participate in an on-demand video interview. To learn more about our innovative cloud-based online application
interview process click here: https://www.pwc.com/ca/applytopwc
We take your privacy seriously. To protect your personal information, please submit your application directly through PwC Canada Careers: https://www.pwc.com/ca/en/careers.html
PwC is committed to building a diverse workforce representative of the communities we serve. We encourage and are pleased to consider all qualified candidates, without regard to race, colour, citizenship, religion, sex, marital / family status, sexual orientation, gender identity, aboriginal status, age, disability or persons who may require an accommodation, to apply.
Every day we see how people make businesses great. But it's not only about skills. If your experience is close to what we're looking for, please consider applying. We recognize that experience comes in many forms, and passionate teams reimagine the possible. Create your future at PwC.