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Productivity Mgr Sys & Proces., Majid Al Futtaim, Dubai, UAE

Productivity Mgr Sys & Proces., Majid Al Futtaim, Dubai, UAE

Posted on: Sep.28.2022

Role Purpose:

To strengthen our Global Process Owner team in terms of system and process strategy, management, development and controls, we need a Productivity Manager actively drive Procurements digitalization and automation agenda, as part of our continuous improvement initiatives. Hence, system, process and procurement know-how are required. The PM will also act as a Business Process Owner in any Procurement system changes and rollouts etc.

Role Details – Key Responsibilities and Accountabilities:

• Deploy Procurement Digital Agenda as envisioned by the Group Procurement management. Assist GS Procurement Global Process Owner (GPO) in the evaluation of different digital options.
• Work closely with GS GPO to identify Automation opportunities including changes in the system workflow, RPAs etc. Evaluate the opportunities identified, develop project charters for approved opportunities and ensure implementation within pre-agreed deadlines.
• Manage procurement SW Source to Pay (S2P) applications, ensure applications up time and Procurement user requirements are incorporated accurately and timely.
• Manage procurement application users and ensure user directory is updated regularly. Manage the various SODs in the systems to ensure that all audit points are checked.
• Ensure procurement systems are able to generate data, around various procurement processes in the systems, that is required by analytics team to develop all reports requested by Procurement team within pre-agreed timelines.
• Support the Source to pay (S2P) daily activities in the system and work along with GPO for any changes which will bring further business efficiencies.
• Work along with GPO in leading the Source to Pay implementation in the procurement function, review current processes and the define how these are best executed in Procurement systems, ensuring we maximize the productivity available from all aspects of the system.
• Understand Source to Pay system functionality, configuration, design and customization and manage the system

• Manage Source to Pay workflow automation, contract management and supplier relationship management tools via SAP Ariba, Coupa etc.
• Handling the content management (Catalogues, items or supplier data) and implementation of continuous improvement of procurement processes in the tools, manage UATs prior to the changes in the system go-live. Perform system change impact assessment, analyse the training needs of the business users and deliver training to Business users about the various procurement process on different systems.
• Manage material master data, supplier master data and spend data and evolve continuous improvement. Perform cleansing of master data and ensure the sanctity of the golden data in all the systems. Manage various data channels and inflows & outflows between the ERPs and Source to Pay portal and any other channel
• Deliver systems training to the Vendor Management and Sourcing team about various procurement processes in the different ERPs and Source to Pay portal (SAP Ariba, Coupa etc)
• Support the Sourcing Management Team (SMT) ensuring in the best in class tools and processes are deployed effectively and efficiently across all procurement activities and tools.
• Keep procurement management updated with any Group IT strategy changes and timelines. Assess impact of these changes over procurement applications and algin with SMT.
• Ensure all Procurement systems are fully compliant with policies and procedures in close collaboration with internal and external auditors.

Job Dimension – (E.g. Revenue & Budget size, Sales Volume etc.)

Coupa – Source to Pay platform and the ERPs –Oracle, AX, JD Edwards, work along with BPO for S4-Hana implementation and work on Procurement Source to Pay Portal.

Other Context (if applicable):

Role is essential for the GS Procurement transformation execution, enabling all Procurement systems, routines, and processes to grow and transform with both businesses and the function requirements, whilst remaining fit for purpose.

Functional/Technical Competencies:

IT background, SAP Ariba, Coupa (preferred and recommended), Oracle, Microsoft AX preferred. Strong project management skills.

Personal Characteristics and Required Background:

Skillset (job specific technical skills and behavioral competencies needed)
Experience in working on Source to Pay portals like Coupa, ERPs etc
Experience in managing Digital Transformation projects
Experience in managing Automation projects
Solid interpersonal/facilitation/influencing skills
Understanding of best-in-class procurement processes for different type of spends e.g., Travel; Services
Excellent Verbal and written communication skills
Attention to detail and ability to prioritize in a complex, fast-paced environment.
Ability to manage multiple simultaneous projects requiring frequent communication, organization, time management, and problem-solving skills
Highest degree of ethics

Minimum experience

Minimum 10 years progressive experience in managing Procurement Systems (Coupa – preferred & recommended), ERPs (SAP S4/Hana, Oracle Fusion, Microsoft AX, JD Edwards etc.) and Process Efficiency disciplines in a reputed company, preferably Retail / Real Estate in GCC with 5 years in managerial positions.

Minimum Qualifications/education

• Bachelor’s degree
• Specialization in IT
• Fluency in English


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