Posted on: Nov.18.2022
Sr Quality Improvement Project Manager, The University of Chicago Medicine, Hybrid remote, Chicago, USA
Job Description
Be a part of a world-class academic health-care system at UChicago Medicine as a Sr. Quality Improvement Project Manager in the Quality Performance Improvement Department.
Quality Performance Improvement (QPI) supports clinically-focused improvement endeavors to understand, improve and sustain high-value, patient-centered care across the community. Under the direction and in support of Clinical Excellence, QPI advances organizational priorities aligned with strategic and annual operating plans, Clinical Excellence Priority Scorecard Measures, and quality goals. In partnership with clinical and operational leaders, QPI team members implement sustainable improvements to ensure UChicago Medicine practices evidence-based care with high reliability, transform health care by testing new ways to deliver value-based care, and solve the challenging problems in healthcare through new innovations.
Quality Performance Improvement team members skillfully apply methods and tools within the core competencies of quality improvement and process improvement, project management, and group facilitation to achieve project aims aligned with organizational goals. Team members work effectively with diverse roles across the system to identify inefficiencies, develop solutions, and lead improvement initiatives across the system.
Essential Job Functions:
Program/Portfolio Management
Manage a group of related projects and serve as a point of contact in the organization and on the team for assigned projects
Facilitate the planning and development of quality plans for a related group of projects tied to annual quality goals
Project Management
Oversees the planning, design, implementation, and completion of small to medium projects with support from supervisor
Executes project plan and provides daily support for moving the project forward on large strategic initiatives with support from QIPM or supervisor
Identifies and communicates alignment and impact of project plans on related projects within the QPI portfolio and across the organization
Identifies and manages project risks.
Quality improvement and Process Design Expertise
Facilitates the use of standard QI and PI tools
Provides mentorship and guidance to team members on use of QI tools/approaches
Navigates and facilitates the distinction between quality improvement and research, and the potential intersections
Represents the QPI team and offers quality improvement expertise in committee meetings as needed.
Group Facilitation
Develop and carry out the strategy for the facilitation of multidisciplinary meetings and design sessions
Develops coherent, actionable summaries from the input of many stakeholders generated during meetings and design sessions
Facilitates decision making to achieve consensus on plans and next steps with stakeholder buy-in
Expertly navigate relationships and problem solving during meetings with front line staff, hospital leadership.
Analytics/Data-Driven Approach
Collaborate with data teams within UCM to ensure data and analytics needs of assigned projects are satisfied and garner the most effective clinical monitors and insight to drive improvement, while allowing for efficient analytics processes
Identify data collection and analysis needs as appropriate when relevant data does not exist electronically, design efficient data collection and analysis plans to meet those needs
Collaborate data teams within UCM on measure development, analysis, and report generation processes
Utilize available data and reports to identify potential trends, root causes
Required Qualifications:
Bachelor’s degree in a Health Care, Engineering, or Performance Improvement field or equivalent
Possess a minimum of 2-3 years’ experience in a healthcare, performance improvement, project management, or other advanced position
Exceptional communication and interpersonal skills with all levels of staff, including physicians and administrative staff
Experience facilitating groups with many different stakeholder
Ability to elicit cooperation and maintain productive working relationships with internal and external leaders
Knowledge of performance improvement techniques and methodologies
Ability to independently coordinate projects among many functional units; applying project management experience and knowledge of project management tools and techniques
Ability to plan, lead and execute large scale projects with major impacts on clinical operations and outcomes
Ability to manage, interpret, and present data
Self-motivated: given appropriate direction for goals, must be able to work autonomously in a sometimes ambiguous and changing environment
Preferred Qualifications:
Master’s degree in Public Health, Health Care Administration, Business Administration, Nursing, or another health care-related field
Possess a minimum of 2-3 years’ Performance Improvement experience in Hospital, or large Health System
Experience with clinical terminology.
Position Details
Job Type/FTE: 1.00FTE
Shift: Days 8:00pm-5:00pm
Unit/Department: Quality Performance Improvement
CBA Code: Non-Union
In this role, we anticipate that you will generally work approximately 40 hours per week. We anticipate that you will generally be scheduled to work the first shift, from approximately 8am-5pm and will not be scheduled for on-call shifts. We anticipate you will be scheduled to work hyrbid at the Hyde Park campus and remote. The days of the week that you are scheduled will be Monday-Friday