Ninja Van is a tech-enabled logistics company on a mission to provide hassle-free delivery services for businesses of all sizes across Southeast Asia. Launched in 2014, we started operations in Singapore and have become the region's largest and fastest growing last-mile logistics company, partnering with over 35,000 merchants and delivering more than 1,000 parcels every minute across six countries.
At our core, we are a technology company that is disrupting a massive industry with cutting-edge software and operational concepts. Powered by algorithm-based optimisation, dynamic routing, end-to-end tracking and a data-driven approach, we provide best-of-class delivery services that delight both the shippers and end customers. But we are just getting started! We have much room for improvement and many ideas that will further shape the industry.
The Quality Assurance Associate is responsible to execute all QA and HSE program to establish, promote and sustain Quality standard and Safety procedures.
Responsibilities
• Work with Regional and interdepartmental stakeholders to conceptualize and implement quality and safety improvements for Ninja Van Singapore’s operations.
• Conduct audits on Ninja Van Singapore’s operations to ensure compliance to in-house and ISO standards.
• Perform periodic reviews and revision of Ninja Van Singapore’s SOPs, Manuals and ISO documentations.
• Perform housekeeping of all the QA and HSE related databases for recurring external audits.
• Conduct awareness programs for QA and HSE related subjects and revised procedures.
• Any other ad-hoc duties as assigned by Quality Assurance Manager
Requirements
• 0 to 2 years of project management or operations experience, preferably in logistics/supply chain industry.
• Degree or equivalent in any field.
• Effective communication and interpersonal skills.
• Organized, quick thinking and resourceful to resolve challenges and issues.
• Ability to analyse and interpret data.
• Strong excel and SQL skills to extract and analyse data.
• Proficiency in English (Reading, Writing & Speaking), ideally coupled with fluency in a second local language.
• Licensed Safety Officer will be an advantage.
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