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Vacancy: Process Team Manager, London, UK

Vacancy: Process Team Manager, London, UK


London, LND, GB
Req ID: 27444
Date: Oct 5, 2021

ASR Group is the world’s largest refiner and marketer of cane sugar, with an annual production capacity of more than 6 million tons of sugar. The company produces a full line of grocery, industrial, food service and specialty sweetener products. Across North America, ASR Group owns and operates six sugar refineries, located in Louisiana, New York, California, Maryland, Canada and Mexico. In the European Union, the company owns and operates sugar refineries in England, Portugal. ASR Group also owns and operates mills in Mexico and Belize. The company’s brand portfolio includes the leading brands Domino®, C&H®, Redpath®, Tate & Lyle®, Lyle’s® and Sidul®.


To safely manage the operational team, technical performance and optimisation of a specific area of the Refinery in the most cost effective and efficient manner.


• Responsible for team of Process Operators and Techincians, and an area Process Engineer to ensure safety, quality and production targets are met.
• Manage technical aspects of SHHEQ consistent with Tate & Lyle Sugars (T&LS) procedures and targets for continuous improvement and regulatory compliance.
• Optimise area of responsibility to ensure efficient, cost effective plant operation and measure compliance via KPI’s to be agreed with Process Manager.
• Manage production schedule taking consideration of resource availability, peaks in demand, commissioning schedules, training activities, continuous improvement projects & maintenance plans.
• Ensure area hygiene and GMP audit performance is maintained or improved as agreed with Process Manager via the area cleaning team, operators and via liaison with Shift Managers.
• Identify and implement plant improvements via Capital investment opportunities as agreed with Process Manager.
• Establish high level of internal and external customer focus for area of responsibility via established working relationships with colleagues, planning, projects, Sales & Marketing etc.
• Develop and display department measures to manage all aspects of operations and improving performance in quality, sugar loss, energy performance etc.
• Assist with budget development and operate within agreed budgets.
• Provide technical training for Operations personnel where required.
• Provide Graduates and Process Engineers with mentorship and line management.
• Work with Area Maintenance Leaders and agree planned release of plant to achieve improving levels of reliability.


• Safe Operations: target zero accidents, zero food safety issues, compliance with legislation and improving plant safety.
• Quality products: target minimal complaints and improved product consistency.
• GMP Audit Performance and minimize outstanding non-conformances etc.
• Environmental: no breaches of consent or complaints.
• Cost effectiveness: to meet or better budget (spend versus plan), sugar loss (sewer/molasses), energy use (MJ/t), power exported (MW), water usage (% melt), process yields, chemical consumption etc.
• Productivity: to meet or better manufacturing goals (crystal, melt, product mix, planned rates, and other area specific KPI’s).
• People: appraisals, development plans, training etc. for Process Engineers or Graduates in your area.


• Process: 350k tpa to 1.1m tpa raw sugar (peak rate 180tph).
• Crystallisation: 1500 to 3000tpd crystal sugar output.
• Bulk: 20,000t dry and 1000t liquid storage.
• Utilities: Power generation capacity of 18MW via a combination of steam/gas turbines and HP boilers.
• Staff: a small team of Process Engineers or similar for process optimisation and technical input to projects.
• Contractors - 4-10 cleaners per area via a cleaning team leader.


• Ability to manage Safety, Hygiene, Environment and Quality.
• Good understanding of Sugar Refining principles and / or Utilities Operations (steam-raising and power generation) and Energy management.
• People skills with emphasis on good communication and man-management skills. Able to persuade & influence, hold team briefings, make effective cases for resource allocation (including Capital Expenditure).
• Appreciation of business interfaces such as Sales, Marketing & Finance.
• Understanding of T&LS working practices and procedures.
• Strong numerical and analytical skills.
• Logical thinker with strong problem-solving skills.
• Good planning & prioritising skills.
• IT aptitude & data processing skills.


• Proven leadership skills - able to motivate, provide vision and to be able to set clear expectations of acceptable standards.
• Ability to quickly gain technical understanding to ensure safe and efficient working practices.
• Ability to work across departments to gain appropriate level of understanding of key interfaces such as the Refining Process
• Experience of working in a continuous improvement environment essential or implementing a continuous improvement system.


• Preferably technical graduate (engineering discipline).


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