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Vacancy: Project Manager – Operational Excellence, DUBAI, UAE

Vacancy: Project Manager – Operational Excellence, DUBAI, UAE

How to Apply

Posted on: Jul.26.2021

Kitopi is the world’s leading managed cloud kitchen platform - we partner with restaurants and food concepts to help them expand beyond borders. Founded in 2018, our mission is to satisfy the world’s appetite and we currently work with over 150 brands.

Kitopi (pronounced: “Kee-Toh-Pee”) stands for Kitchen Utopia. We serve as enablers to our brand partners in the food market by providing services centered around (but not limited to) sourcing, preparing, producing, and packaging - working closely with our delivery partners to help deliver exceptional food, on our customer’s terms. We are able to achieve this with our in-built, pioneering cloud kitchen technology - a first-of-its-kind innovation.

Our services have also expanded beyond the kitchen to include groceries - Shop Kitopi, subscription-based meal plans, and a first-of-its-kind on-demand food court concept Mix ‘N’ Match. Kitopi currently operates more than 60 kitchens across the UAE, KSA, Kuwait, and Bahrain, thanks to more than 2000 amazing Kitopians.

And we can’t wait for you to join us.
With our expansion in the existing and new markets, the execution of operational standards is paramount to our long-term success. At Kitopi we recognize that Operational excellence is at the foundation of everything we do to satisfy the Brands we represent and the customers we serve. To consolidate and optimize ongoing operational initiatives we are currently looking for a Project Manager to join the new function of Operations Services

What You'll Do

-“Guardian” of Standard Operating Procedures (SOPs Library)
-Facilitates the deployment and monitors the adoption of the OPS Playbook across all cloud kitchens
-Supports training function in “translating” SOPs into training programs
-Lead projects i.g. scheduling, inventory management, cost control;
-Responsible to continuously optimize existing tools and processes
-Monitors and reports operating audits
-Serves as a communication hub between Support Team and OPS Team in the kitchens
-Owns and coordinates with other functions all existing and future initiatives being implemented in satellite kitchens (project tracker)

What Are We Looking For?

-Strong verbal and written communication in English (Arabic is a plus)
-F&B or restaurant experience in a mid-size or large organization
-Experienced in project management and capable to use PM tools (Asana, Excell etc)
-Passion for service and continuous improvement
-Great organizational skills, self-discipline and diligence
-High level of confidence in managing upwards and dealing with different stakeholders in organization
-Strong analytical skills and ease in navigating thru different data sources

So, what does it really mean to work at Kitopi?

We are constantly striving to make Kitopi the best place to work, in the world. We want to empower you to be the best version of yourself every single day - we wouldn’t have it any other way. Our Kitopi values act as our guiding principles to help ensure that everyone feels safe, included, and that they belong.

While we currently operate in 4 countries, we are over 75 different nationalities of talented Kitopians. We celebrate our rich diverse backgrounds, lifestyles, and cultures and have a 0 tolerance policy against racism, bigotry, and hate.

Along with offices in all the markets we operate in, we also believe in a “work from anywhere” policy - you get to choose the environment you operate in because we believe that will help you deliver work you’re proud of.

Tech-enabled and customer-obsessed, at Kitopi, we are a team of passionate humans who are on a mission together to satisfy the world’s appetite.


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