Vacancy: Process Analyst/Continuous Improvement Manager, North West, United Kingdom

Vacancy: Process Analyst/Continuous Improvement Manager, North West, United Kingdom

Posted on: Aug.20.2021

Overview

As a business improvement manager, you will play an integral role in overseeing delivery of improvements across shared services with a particular focus on our procure-to-pay. You’ll be working closely with department leads and a wider continuous improvement, systems, and reporting team to drive improvement in our services. Reporting to the senior change and improvement lead for shared services you will work collaboratively across teams to identify, drive, and deliver improvements using a combination of data analytics, process improvement and project management skills.

This is a full time permanent role. The role is largely based from home with 1/2 days per week in one of our North West based offices.


Responsibilities

-Utilise your experience in procure-to-pay processes to identify improvements and come up with practical solutions to deliver tangible and intangible benefits
-Own the design and implementation of process standardisation and improvement programmers/initiatives within the shared service process areas.
-Support in the delivery of changes to process within the shared service centre including legislative & policy changes
-Carry out data analysis to support in the identification of improvement opportunities while also working alongside our business intelligence team to drive the automation of our reporting
-Devise plans and manage improvements through, collaborating with teams to deliver improvements within the agreed time framework a high standard
-Track and monitor project progress and escalate any risks where appropriate
-Drive the execution of standardisation, automation, process excellence and continuous improvement
-Collaborative with internal stakeholders from within and outside the shared service centre, enabling effective change management and up take of new processes
-Ensure the smooth and timely handover of changes into business as usual
-Support the wider functional team Continuous Improvement team to meet objectives and targets

Experience:

-Practical understanding and experience of key procure-to-pay processes and practices
-A background in continuous improvement, process design & project management
-Extensive experience in data management, analysis, and presentation
-Experience in interpreting concepts and clearly presenting back in PowerPoint of report format
-Solid experience in an analyst role (or similar) within a multi-divisional, multi-site organisation

Skills & Competencies:

-Promote a positive working environment
-Can demonstrate an approach to work that is characterised by commitment and motivation
-Review and understand business requirements, user issues and identify future needs and on-going development
-Measure impact of the improvements
-Mapping processes, creating Standard Operating Procedures
-Test, roll-out and drive new ways of working
-Expertise in relevant office software – most notably Visio, Word, PowerPoint, and Excel
-Data savvy and able to analyse, interpret and report back key themes and make recommendations
-Understanding of project management and process design in complex and challenging organisations
-Ready and able to take initiative, originate action and be responsible for decisions made
-Communicates with and influences a variety of stakeholders effectively
-Adapts and works effectively within a variety of situations
-Ability to simplify complex problems, processes, or projects into component parts, explore and evaluate them systematically


About Amey

We’re all originals here and our individuality is an asset. We have unique backgrounds and personalities, which means we all bring different ideas to the table. But we do have one thing in common: we all take personal pride in our public service. With every drop of water and spark of electricity we supply, with every bolt we tighten and with every guiding golden nugget of advice, we better manage the services that we all use and rely on every day, ensuring every household in Britain benefits from our work.

Amey is one of the top five support services suppliers in the UK. We employ 16,000 people, have a turnover of £2.1bn and a strong forward order-book. Every household in Britain benefits from the work we do. We maintain the UK’s road and rail infrastructure, keep schools safe and clean, manage the UK’s defence estate, safely escort prisoners and keep prisons and courts secure. We also collect and process waste, as well as deliver utilities services. All of this is underpinned by our leading consulting capabilities which uses engineering design and data analytics to better manage the services we all use and rely on

As one of us, you can really be you because your individuality is an asset. You’re surrounded by a team of people who want you to grow and embrace new challenges. People who care about your job satisfaction as well as your wellbeing. There’ll be experiences as original as you are, in a career that can feel like many rolled into one. You’ll be stretched but always supported. Whether it’s working on the biggest bridge in the country, learning to get to grips with the latest technology, or just working with a great group of people every day, you’ll find what gets you out of bed in the morning at Amey.




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