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Vacancy: Quality Improvement and Safety Advisor, Amherst, Canada

Vacancy: Quality Improvement and Safety Advisor, Amherst, Canada
Date: Sep 2, 2021
Location: Amherst, NS, CA, B4H 1N6
Company: Nova Scotia Health Authority and IWK Health Centre

Req ID: 105586
Location: Northern Zone, Cumberland Regional Health Care Centre
Company: NSHA
Department: QISR Quailty Patient Safety CEH
Type of Employment: Permanent Hourly FT (100% FTE) x 1 position(s)
Status: Non-Union position
Posting Closing Date: 17-Sep-21

Applications are accepted until 11:59 PM on the Closing Date.

Nova Scotia Health Authority is the largest provider of health services in Nova Scotia. We are over 22,000 employees who provide health care and support services in hospitals, health centres and community-based programs throughout Nova Scotia.

Nova Scotia Health Authority provides health services to Nova Scotians and some specialized services to Maritimers and Atlantic Canadians. We operate hospitals, health centres and community-based programs across the province. Our team of health professionals includes employees, doctors, researchers, learners and volunteers that provide the health care or services you may need. This is accomplished across four geographic management zones which are responsible for the operation of acute care health centres and the provision of a variety of inpatient, outpatient services including academic, tertiary, quaternary care and community-based programs and services including continuing care, primary health care, public health, and mental health and addictions.


Reporting to the Northern Zone Director, Quality Improvement, Safety & Patient Relations, the Quality Improvement & Safety Advisor collaborates and participates with Quality Improvement, Safety & Patient Relations resources to achieve the objectives of Quality Improvement, Safety & Patient Relations within NSHA’s overall provincial program for Quality & System Performance. The Quality Improvement & Safety Advisor coordinates, facilitates and supports the implementation of quality, patient safety, patient experience and engagement, risk and accreditation plans to achieve the best outcomes in high quality and safe health service delivery programs and continuous improvement to meet or exceed all accreditation requirements and legislative requirements within NSHA’s overall provincial and zone programs. The Advisor ensures collaboration with stakeholders, while ensuring appropriate confidentialities; and ensures a person and family centered care approach is reflected in all aspects of planning, delivering and evaluating quality service delivery.


• Undergraduate degree from a health profession related discipline or equivalent combination of education, training and experience plus three years relevant experience in a health care environment.
• A Master degree in a health care related discipline may be recognized as two years relevant experience.
• Appropriate licensure/membership in professional organizations, as applicable
• Project management training or experience an asset
• Certificate or training related to quality, patient safety, risk management, or related program an asset
• Knowledge of accreditation standards and Required Organizational Practices, and Safety Incident Management System preferred
• Experience in implementing a variety of activities related to quality improvement, patient safety accreditation patient engagement, risk management; provided across several locations with multiple partners and stakeholders and while ensuring appropriate confidentiality
• In-depth knowledge of health care delivery system, comprehensive knowledge of building a just culture
• Application of adult learning approaches and facilitation skills
• Experience engaging teams, leaders, medical staff, clinicians, patients/families/clients/public and stakeholders in a collaborative, participatory manner which supports the mission, vision, goals and objectives of NSHA and the Quality & System Performance portfolio
• Experience and demonstrated expertise with in data management and data analysis; excellent report writing and presentation skills; proficient application of word processing, excel, database, PowerPoint and graphics software required

• Demonstrates high level of judgment within scope of duties, initiative, decision making, flexibility, problem solving skills, ability to work independently, innovative, and excellent organizational and time management skills, and ability to meet deadlines in a fast paced environment
• Competencies in other languages an asset; French preferred

Hours of Work

Permanent Full-time Position; 75 hours bi-weekly

Salary Information

$34.0693 - $43.4414

Thank you for your interest in this position. Only those applicants selected for an interview will be contacted. Typically interviews are held within three to four weeks of the closing date. Successful external applicants will be required to submit the below documents and assume any associated costs, as a condition of employment. Additional documentation such as banking & proof of identity will be included in your offer letter.
• Criminal Record Check
• Proof of education & training certifications
• Proof of any additional required qualification
• Valid Registration with the relevant licensing body
• Submission of immunization record along with health assessment documentation
• Proof of SIN number
Hiring Process will depend on the timeliness of delivering the above. Nova Scotia Health Authority is proud to provide a smoke free and scent free environment.

Nova Scotia Health Authority (NSHA) is committed to being a workforce that is free of discrimination, values diversity and is representative, at all job levels, of the people we serve. Our priority groups are Aboriginal People, African Nova Scotians, Persons with Disabilities and Recent Immigrants. Members of these groups are welcome to apply and self-identify if they wish to be considered under our Employment Equity policy. Only online applications are accepted.

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