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Vacancy: Project/ Process Analyst (ID), Schiphol-Rijk, Netherlands

Vacancy: Project/ Process Analyst (ID), Schiphol-Rijk, Netherlands
Posted on: Sep.15.2021
Locations: Schiphol-Rijk, Netherlands; Duiven, Netherlands; Dordrecht, Netherlands

Company: FedEx Express EU
Job Requisition Number: RC395608
Bellsingel 51
Schiphol-Rijk, Netherlands

Time Type: Full Time
Scheduled weekly Hours: 39.25
Worker Type: Regular
Posting Date: 15-September-2021
Closing Date: 31-October-2021
Job Family: FXE-EU: Project/ Process Analyst (ID)

Project Process Analyst (in The Netherlands)

Every day at FedEx, over 450,000 team members, over 100,000 vehicles, and over 600 aircraft serve millions of people in 220+ countries and territories around the globe. Our work is more than the delivery of packages; we connect both our customers and our team members to solutions, possibilities and –most importantly—other people. Join us in this effort and discover how we equip and empower our people to deliver exceptional experiences and outstanding service.

FedEx Express has a challenging opening for a Project process analyst.

Across FedEx Express Field IT country teams drive the innovation and adoption of standard processes, technology, and governance across all Field IT FedEx Express, enabling federated implementation of network services within Europe.

Job Description

We are looking for a Project Process Analyst with necessary technical and project background in the IT environment, to be part of the “Netherlands” Field IT team.
In this role you will be working on several (often parallel) projects varying from new implementations to expansions, upgrades, replacements or decommissioning in the IT infrastructure environment of our stations and hubs in the Netherlands. These projects can be part of a larger program or be a local initiative. You will be working with your Field IT colleagues both in country and abroad, with the business representatives (customer) and several vendors for delivering the project result.

Key Responsibilities / Competencies:

• Responsible for creating implementation plans for technical projects in consultation with the (internal) client, the Field IT Manager and other IT departments;
• Responsible for managing budget, time, quality, and risk management during the implementation process;
• Ensure timely and correct delivery of (partial) offers for business cases and for drawing up / assessing technical specifications;
• Manage the internal- and, especially, external (IT) departments and stakeholders during the execution of the project;
• Provide relevant and timely communication to clients and other IT-departments;
• Provide progress reports (budget, time, and quality);
• Provide input to and participate in Change Advisory Boards;
• Create necessary documentation and processes to hand-over the project to Business-as-usual support.

The ideal candidate for this job will have key skills and strong experience in some or all the following areas:

• Bachelor in IT;
• Knowledge of or a high level of interest in (IT) infrastructures;
• Prince2 Practitioner or similar - Certified;
• Experience with (IT) project-based work;
• Fluent English both written and verbal;
• Team player with a can-do mentality;
• Flexible attitude;
• Customer focused with excellent communication skills;
• Attention to detail and able to work with tight deadlines;
• Task orientated with good time-management;
• Good analytical and problem-solving skills;
• Able to make independent decisions based on expertise;
• Willing to develop in a multinational/multicultural environment;
• Ability and willingness to travel to multiple FedEx locations in the Netherlands

We offer:

FedEx offers employees a competitive benefits and reward package including a wide array of formal training and on the job learning opportunities.
• FedEx is one of the most admired companies and trusted brands year after year
• In joining FedEx, every team member commits to our Purple Promise — to make every FedEx experience outstanding—for the customer and for our fellow team members.
• Being a part of FedEx means you are a part of a global network of solutions that only continues to strengthen its capability to deliver what our customers need anytime, anywhere.

Analytical Skills;Planning & Organizing Skills;Project Management Skills;Interpersonal Skills;Accuracy & Attention to Detail;

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx Express is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.


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