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Vacancy: Continuous Improvement Lead, 12 month FTC, London, United Kingdom

Vacancy: Continuous Improvement Lead, 12 month FTC, London, United Kingdom
Posted on: Oct.04.2021

We are the world’s learning company with more than 22,500 employees operating in 70 countries. We combine world-class educational content and assessment, powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people. We’re committed to a world that’s always learning and to our talented team who makes it all possible. From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether it’s one child in our own backyard or an education community across the globe. We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better. By pushing the boundaries of technology — and each other to surpass these boundaries — we create seeds of learning that become the catalyst for the world’s innovations, personal and global, large and small.

At Pearson, we believe in the power of difference. Harnessing the unique skills, perspectives, and backgrounds of every employee helps us foster innovation and create the most effective solutions for learners around the world. That’s why we’re committed to ensuring that diversity and inclusion are embedded into everything we do. We foster a work environment that’s inclusive and diverse — and where our people can be themselves — so we can reflect the customers and learners we serve.


We are the world’s learning company with more than 21,000 employees operating in 70 countries. We combine world-class educational content and assessment,powered by services and technology, to enable more effective teaching and personalized learning at scale. We believe that wherever learning flourishes so do people.

Pearson has undertaken a major transformation to move from a federated set of businesses to a new ‘One Pearson’ structure over the last five years. There are a number of programs and initiatives underway to ensure our infrastructure, data and systems can support the One Pearson structure.

Through the Enabling Program (TEP) we are implementing standard global processes supported by new technology which will simplify our operating model and transform the way Pearson's business operates and give us improved insight into our financial performance.

We have adopted a global process ownership (GPO) model to ensure that the new standard processes being deployed are owned and governed by process owners who are fully empowered to improve and evolve the process they are responsible for. They are also responsible for ensuring the entire business understands and properly utilises the processes in place.

Role Overview & Purpose

The CI Lead will report to the Supply Chain GPO working closely with other process owners, senior finance leadership as well as business stakeholders, on the implementation of best practice in Pearson’s Global processes. The CI Lead will support the Supply Chain GPO to own and deliver our Global Pearson Processes, acting as a skilled continuous improvement analyst.

• Support the GPO as a global thought leader in designing and implementing our supply chain processes and systems.
• Support the Design and the implementation of appropriate controls and risk management processes in the supply chain space, in conjunction with the Controls COE. Supporting the annual walkthrough of controls with our external auditors.
• Continuous improvement - Identify, address and implement solutions for operational improvement and cost opportunities.
• Lead the creation, delivery and ongoing support of training to ensure processes are understood, implemented and operate effectively across our global organisation.
• Collaborate effectively with a wide network of stakeholders including senior finance and business leaders, the global network of process owners, operational Global Business service teams, global strategy teams and technology systems owners.
• Challenge and continuously improve current processes and data analysis techniques supporting the creation of a world-class functions within our Supply Chain.
• Leading the efforts to document, support, analyse and optimise current process. Utilising process modelling tools to create as is and future state documentation and maps.
• Facilitating meetings and workshops with various stakeholders, gathering requirements understanding the complexity and the nature of improvements in scope, to enable CI recommendations.
• Running reports and analysing metrics, collate findings and present to stakeholders.
• Influence teams to adopt global standardized and automated processes while remaining flexible to the needs of our business units.


? Strong experience/background in either Supply Chain or Order to Cash.

? Experience of working in a multi-national matrix organisation.

? Understanding of materiality and ability to prioritise across competing agendas

? Ability to identify business risks and implementation of tactics to mitigate

? An understanding of Supply Chain or Order to Cash process optimisation with experience of working in these areas.

? An understanding of putting internal financial results into an external market context.

? Awareness of multiple business models and experience of working with more than one.

? Process mapping and diagnostic experience and a proven track record of articulating process

? Understand the principles of change management and demonstrated ability to champion and drive change.

? Participation in international projects, may be short or long term (preferred but not required)

? Knowledge of Oracle ERP and Business Intelligence applications preferred, but not essential as long as there is demonstrated experience in large scale ERP and BI applications.


Learning is the most powerful force for change in the world. More than 20,000 Pearson employees deliver our products and services in nearly 200 countries, all working towards a common purpose – to help everyone achieve their potential through learning. We do that by providing high quality, digital content and learning experiences, as well as assessments and qualifications that help people build their skills and grow with the world around them. We are the world’s leading learning company. Learn more at Pearson believes that wherever learning flourishes, so do people. We are committed to being an anti-racist?company in everything we do. We value the power of an inclusive culture and a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm, and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity, and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to a sustainable environment and workplace where talent can learn, grow, and thrive.

To learn more about Pearson’s commitment to a diverse and inclusive workforce, please click here:?

Pearson is an equal opportunities employer. We do not discriminate against employees or job applicants and select the best person for each job based on relevant skills and experience.

We are also committed to building an accurate picture of the make-up of the workforce and encouraging equality and diversity.

The information you provide will stay confidential, and be stored securely. It will not be seen by those involved in making decisions as part of the recruitment process.


Organization: Technology & Operations

Schedule: FULL_TIME

Req ID: 2111142


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